My apologies for the length of today’s post, but it’s a good one. A few weeks ago I sent the following letter to each and every states’ Attorney General:
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Dear Attorney General,
By way of introduction, my name is Ralph R. Roberts, and I am writing to you in my professional capacity as a licensed real estate broker in the state of Michigan. In addition to representing hundreds of buyers and sellers on an annual basis, I have authored three best-selling real estate books, and have been recognized by my peers and the media as one of America’s top selling real estate professionals.
As you may know, nationwide, real estate and mortgage fraud is on the rise. In fact, according to the FBI, real estate and mortgage fraud are the fastest growing white-collar crimes in the United States. Defined as a “material misstatement, misrepresentation, or omission relied upon by an underwriter or lender to fund, purchase, or insure a loan,” real estate and mortgage fraud impacts everyone.
In short, I have been fighting these types of fraud for over five years, and I am writing to you today to make you aware of fraudulent activity that is taking place right in your own state. You might be surprised to find that there are companies openly marketing products and services to the citizens in your state that aid in fraudulent real estate-related transactions.
Take for example Credit Launchers, a company that promises to boost consumers’ poor credit scores to unbelievable, even perfect levels in 45-90 days for a fee. According to their website (http://www.creditlaunchers.com), Credit Launchers can add the name of a consumer applicant on Credit Launchers’ own credit accounts and allow them to reap the benefits of a drastically improved credit rating that they did not earn themselves. Through aggressive Internet-based advertising, this company markets its services in every state-including yours–in a manner that specifically intends to deceive lenders and consumers alike.
If falsifying one’s credit history isn’t enough to secure a loan that a consumer does not qualify for, the answer may be as simple as ordering bogus paycheck stubs through companies that are also easily accessed via the Internet through websites such as Novelty Paycheck Stub’s site (located at https://dprhensim54.doteasy.com/~admin197/index.html). According to this site, for approximately $90.00, anyone can order “novelty” paycheck stubs that can “fool anyone” with falsified salary-related information. These paycheck stubs even go so far as to list the consumer’s social security number, and are apparently being used by consumers to qualify for home loans and other financial instruments intended to defraud and mislead law abiding citizens and businesses all across the country.
These are just two shocking examples of companies that are making considerable sums of money by aiding in practices that are criminally deceptive. As with anything profitable, there are many other companies like these that are selling tools to commit fraud. Oftentimes, their offices bounce from state to state in an effort to find a state with a degree of ignorance or tolerance for their shady activities.
I would hope that your state would be the last that they would consider seeking refuge in-but the fact remains that until strict laws and law enforcement are in place to head off fraudulent activity, any state could be considered a safe haven to sell deception.
If you need more information regarding the threat that companies like these pose to our society, or if you would like to partner with me to stop them, please call me. My telephone number is (586) 751-000, and my e-mail address is RalphRoberts at ralphroberts dot com. I have also started to build a web site to educate consumers, professionals, and the media on the problem. That site, www.FlippingFrenzy.com, will continue to evolve over the next few months.
Together, we can be a formidable force against fraud. I hope to hear from you or someone in your office soon!
Sincerely,
Ralph R. Roberts
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As of this morning, I’ve only heard back from five (5) of the Attorney Generals we wrote to. Here’s a summary of what each has had to say:
From the office of the Attorney General for the District of Columbia (Washington, DC):
Dear Mr. Roberts,
Your email dated January 11, 2006 to the Mayor and Attorney General was forwarded to the Department of Insurance, Securities and Banking for a response. My name is Stephen M. Perry and I am the Associate Commissioner of the Enforcement and Investigation Bureau, Department of Insurance, Securities and Banking (DISB).
My Bureau has responsibility, along with the DISB Banking Bureau, to be vigilant for real estate and mortgage frauds in the District of Columbia. We actively investigate any reports of these types of fraud. I am familiar with the Ralph Roberts web site “Flipping Frenzy.com” and your “On Demand Video web cast”. We will continue to check your web site for the very informative ” Mortgage Fraud Alerts” and act on any that refer to the District of Columbia.
We sincerely appreciate your interest in fighting fraud and the service you provide state regulators by educating the public on real estate and mortgage fraud.
Sincerely,
Stephen M. Perry, Director-Enforcement & Investigation Bureau
DC Department of Insurance, Securities and Banking (DISB)
From Arizona Attorney General Terry Goodard’s office:
The Consumer Protection and Advocacy Section of our office would like to thank you for the information you sent. Viligant citizens like you are the main source of information for our consumer fraud work. The time and effort it takes for consumers to pass on information to us does not go unnoticed.
To keep track of this practice, we will keep your correspondence in our records. The information you provided will help us monitor questionable business practices and determine priorities in our law enforcement efforts and legislative recommendations.
If we can assist you in the future, please do not hesitate to contact our office. Again, thank you for your good citizenship.
Sincerely,
Pamela Crabtree
Legal Assistant
From Georgia Attorney General Thurbert Baker’s office:
The Attorney General has asked me to respond to your recent letter. Please be aware that our office serves as legal counsel for state government. Therefore, we will be forwarding your information to the Federal trade Commission (”FTC”). The FTC is vested with the authority to investigate matters like the one that concerns you. You can address any future complaints to the FTC by filing an online complaint to www.ftc.gov/ftc/complaint.htm . I have included their address for your convenience.
Federal trade Commission
Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
Think you again for bringing this matter to our attention. I regret we were unable to assist you, but trust you will find this responsive to your request.
Sincerely,
Jeffrey W. Stump
Assistant Attorney General
From Ohio Attorney General Jim Petro’s office:
Thank you for your recent letter regarding [sic: Credit Launchers]. Attorney General Petro always appreciates receiving information of this type from concerned citizens like you.
Letters such as yours are the source of much of our information and often the first indication of a problem that may warrant investigation. The information you have provided will be recorded in our complaint retention system that enables us to identify patterns of questionable business practices that may violate Ohio’s consumer laws.
With the assistance of citizens such as you, we can continue working to eliminate deceptive and unconscionable practices in the Ohio marketplace.
Again, thank you for taking the time to bring this issue to our attention. Please feel free to contact our office in the future with any of your consumer-related concerns.
Very truly yours,
Jonathan L. Ward
Consumer Protection Specialist
Jonathan from the Ohio AG’s office has since followed up via e-mail with the following:
We have received your complaint regarding [sic: Credit Launchers]. Unfortunately, you failed to provide me with Credit Launchers address. Before your complaint can be assigned to a Complaint Specialist for mediation, this information must be provided. Please send this information to me as soon as possible so I may process your complaint in an expedient manner.
Attorney General Petro appreciates the opportunity to serve you.
Very truly yours,
Jonathan L. Ward
Consumer Protection Specialist
Ohio’s attention and responsiveness is in stark contrast to North Dakota’s. See for yourself:
I am responding on behalf of the Attorney General to your email. The Attorney General and his staff are prohibited by law from providing legal advice or legal assistance to members of the public or private businesses - we may only serve as legal advisors to state agencies and officials, state’s attorneys, and certain city officials.
This office does not have authority to enact new laws or change existing laws; the next legislative session begins January 1, 2007. Thank you for contacting us with your concerns; we will keep this information on file for future reference.
Liz Brocker
Executive Assistant/PIO
ND Office of Attorney General
Here’s my reply to Liz in the North Dakota AG’s office:
Dear Ms. Brocker,
Thank you for your e-mail correspondence dated January 11, 2006 (referenced below). Given the tenor of your reply, I have no option but to believe one of two things:
1. You did not read my original message in its entirety; or
2. You misunderstood the message in its entirely.
To recap, I wrote to your office on January 10, 2006 (see attached), to share information–not to, as your response alluded to, request “legal advice” or “legal assistance.” In short, I wrote to “inform” the North Dakota Attorney General of fraudulent real estate-related activities taking place in North Dakota.
In closing, I would sincerely appreciate a more appropriate response to my correspondence than the one you sent (which, quite frankly, felt like an automated response rather than one which took into account the facts and data I so freely and sincerely shared).
Respectfully,
Ralph R. Roberts
My reply brought the following one back from Liz in the ND AG’s office:
The “legal advice” language is disclaimer language that is included in all our email responses. I assure you I read your entire email, as did my supervisor when she approved my response.
Our consumer protection division has not received any consumer complaints relating to the companies referenced in your email, nor are we aware of any such operations in North Dakota at this time. You may be interested in reviewing North Dakota’s consumer fraud statutes, online at: http://www.legis.nd.gov/cencode/t51c15.pdf, and information on our website at: http://www.ag.state.nd.us/CPAT/ConsumerInfo.htm, and http://www.ag.state.nd.us/CPAT/ScamsShamsFlimFlams.pdf.
If the alleged activity is currently occurring outside North Dakota’s borders, you may find it more helpful to contact the US Attorney’s office or Attorney General’s office having jurisdiction. As previously indicated, we will keep your original email on file for future reference.
Liz Brocker
Executive Assistant/PIO
Office of Attorney General
We’ve since been able to uncover Credit Launcher attempting to operate in North Dakota, so we’ll be contacting the ND AG again!
If anyone would like to join us in our letter writing campaign, simply leave a comment in the ‘Comment’ section below. Together we CAN put an end to Real Estate-related fraud!